Returns & Exchanges
At Windy City Novelties, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags attached. If your order isn't a perfect fit, our streamlined process makes exchanges and refunds quick and easy.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all labels and tags remain intact to qualify for a full refund.
Attach the Label
Download and print the prepaid shipping label from your email and affix it to the outside of your return parcel.
Drop Off and Track
Take your package to any authorized carrier location and keep your tracking receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing